Uncategorised - Privacy policy

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Vianeo provides an individual or collaborative service to create, analyze, share, and discuss strategic business cases. Vianeo SAS. is committed to treat your data as strictly confidential in accordance with EU regulations and directives of the CNIL.

Your privacy is not for sale

Vianeo SAS. collects personal information during the signup process and in other customer communications with us by email or phone. We collect standard customer information such as your name, email address, company name,etc.. We understand how important this information is to you. We are committed to keeping it strictly confidential. Your privacy is not for sale. We will never sell, rent, or otherwise abuse the private information you have trusted us with.

Your projects are your property and are safe with us

Rest assured that any project you create or business ideas you describe in Vianeo platform are completely secure and confidential. Your project data remains your property. Your data is only accessible by you and your guests or user’s that have been authorized by your responsible, when configuring the Vianeo Platform for your usage. Only Vianeo technical engineers can have direct access to the content of your projects, for technical support issues and we will never not disclose it.

Our "cookies" are safe

To access Vianeo, we do require that you accept a small "cookie" file in your browser. Virtually all Web applications do these days. We do this only because the functionality of the service requires it. Any personal information stored in these cookie files will not be used for other purposes or shared with anyone else. We also use cookies to help keep track of your login information to speed up the login process, and in certain cases, we store your preferences to help tailor the Vianeo service to your interests. By continuing to browse on our website, you agree to accept our use of cookies. If you choose not to accept cookies, or your browser automatically does not accept cookies, the Vianeo service will not function.

Setting cookie preferences

You can control how cookies are placed on your device from within your own web browser. If you don't want to receive cookies, you can modify your browser setting so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set. Sometimes we analyze various types of project data that have been submitted by multiple Vianeo users, and aggregate the data anonymously into reports that could become publicly available. For example, we might make a report with information on the total number of projects Vianeo users are currently working on. The reports never contain any personally identifiable information or any information that could be associated with any Vianeo user or any user's project.

Use of Personal Data

Vianeo uses the Personal Data you provide in a manner that is consistent with this Privacy Policy. If you provide Personal Data for a certain reason, we may use the Personal Data only in connection with the reason for which it was provided. When we receive your Personal Data, we may use that Personal Data in order to contact you. Vianeo SAS. and its affiliates also use your Personal Data and other non-personally-identifiable information collected through the Vianeo platform to help us improve the content and functionality of the service, to better understand the users of our Vianeo platform, and to improve our services.

Aggregated Personal Data

In an ongoing effort to better understand our users, we may analyze the Personal Data that is provided to the Vianeo platform in aggregate form. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates. We may also disclose aggregated user statistics in order to describe our services to current and prospective business partners, and to other third parties for other lawful purposes.

Passively Collected Information

When you interact with us through the Vianeo platform, we receive and store certain additional non-personally-identifiable information. For example, we automatically receive and record information on our server logs from your browser including your IP address, browser type and language, referring/exit pages and URLs, other browser history, platform type, number of clicks, landing pages, cookie information, the pages you requested and viewed, the amount of time spent on particular pages, and the date and time. We only use this data in aggregate form, that is, as a statistical measure, and not in a manner that would identify you personally. This type of aggregate data enables us to figure out how often users use parts of the Vianeo platform so that we can make the Vianeo platform appealing to as many users as possible, and improve our services. As part of this use of information, we may provide aggregate information to our partners about how our users, collectively, use the Vianeo platform. We share this type of statistical data so that our partners also understand how often people use their services and the Vianeo platform, so that they, too, may provide you with an optimal online experience. As an example: we use Piwik, the leading open-source analytics platform, to collect and review this information. This allows us to better inform and target relevant groups.

The obligatory legal disclaimer

We use reasonable precautions to keep the personal information disclosed to us secure. We are not responsible for any breach of security or for any actions of any third parties that may receive the information. We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our company. If you have any questions or concerns — or would like us to delete, modify, or update the information collected during our signup process — just contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or give us a call at the number below.

What if this policy changes?

Our privacy guidelines will not change without your knowledge. We will notify you by email of any significant updates to this policy or any notable changes to the way we collect or use personally identifiable information.

DATA SECURITY

Your project data is safe with Vianeo

All account and project data is written to multiple disks instantly, backed up daily, and stored in multiple locations. The servers we use take advantage of modern techniques to remove bottlenecks and points of failure.

Keeping everything updated

Vianeo software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network that is locked down with firewalls and carefully monitored. We run third-party security scans every day to make sure our infrastructure is highly secure and completely up-to-date.

About your Data storage and Security Policy

Rest assured your privacy has been protected. Our secure server software uses industry standard encryption technology to safeguard your transaction and data. It encrypts your personal information as it travels over the internet. The Vianeo platform is secured using a GeoTrust Digital Certificate. This ensures that all information you send to us via the World Wide Web will be encrypted. Please click on the GeoTrust Authentic Site Seal which will verify the validity of our GeoTrust Certificate, and our commitment to your security. Sites secured by GeoTrust SSL certificates are providing up to 256 bit encryption thereby offering the highest level of encryption and security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure. Large File – Storage Capacity: You cannot submit images, animated .gifs, or any documents larger than 512 megabytes through our Services. Instead, you must provide a link to a publicly available version of the content. Like many companies, we store all Vianeo data on Amazon Web Services servers in Europe. Please see Amazon's Privacy Policy for more information. Despite our best efforts, users should be advised that no method of transmission over the Internet and no method of storing electronic information can ever by 100% secure.

Want to know more?

We are happy to address any other security concerns you might have. Just drop us a note, and we'll get back to you as quickly as we can.